AUBE products are covered by a 2-year legal warranty from the date of purchase, provided they have been used under normal conditions and in accordance with their intended use. Products damaged by wear and tear are not considered defective.

The warranty covers products said to be ‘faulty’ due to a manufacturing defect.

Before returning any product, please contact our customer service department at the following address:

Please attach proof of purchase and photos of your defective product to your message. If the defect is validated by our teams and the 2-year warranty period after the date of purchase is respected, you can return the product. We will repair or exchange it. In the event that the product is no longer in stock, we will proceed with the refund.

If the item was purchased in a store, please contact the store where you made your purchase.