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Privacy policy

AUBE takes the utmost care to protect your personal data.

The purpose of this privacy policy is to inform our customers and users of the platform www.aube-collection.com of the terms and conditions governing the collection, processing and use of their personal data, and of their rights with regard to the protection of personal data.

The company responsible for processing your personal data is QUOVIS BV, whose trade name is “AUBE” and whose registered office is at Eugeen de Bocklaan 1, 2900 Schoten, Belgium.

Personal data processing

We process the personal data you provide to us when you:

  • interact with the digital platform (e.g. by opening a website account, downloading content, requesting information, etc.).
  • sign up for our marketing activities (e.g. newsletters, contests, etc.)
  • buy products on our site
  • contact our customer service

In addition, we automatically process certain personal data in order to provide you with an optimal site experience. The information collected relates to the user’s connection (e.g. IP address, geographical area, number of visits, time spent on the site, etc.).

The site uses cookies to offer personalized services. The purpose of the cookie is to indicate your visit to the site.

Purposes of personal data processing

We process your personal data in order to :

  • handle all commercial operations (orders, payments, deliveries, invoices, accounting, satisfaction surveys, etc.).
  • personalize your online experience to ensure the best possible quality of service
  • to enable subscription to the newsletter and participation in competitions and other promotions
  • optimize site operation and identify usage trends
  • develop new products and services
  • facilitate sharing on social networks

Sharing personal data

This data is intended for :

  • services and authorized personnel of the data controller
  • subcontractors of the Data Controller, who are involved in activities such as offering services, sending e-mails and targeted marketing operations with partners

Retention period of personal data

We keep your data only for as long as is necessary and proportionate to the purpose for which it was collected.

Social networking features

The www.aube-collection.com website includes social media features, such as the Facebook button. Users are informed that these functions may collect their IP address, and may set a cookie to enable our site to function properly. What Facebook does with your personal information after receiving it through our site is Facebook’s sole responsibility and is governed by its own privacy policy.

Competitions

We may invite you to participate in contests at www.aube-collection.com. In the event of participation, certain personal information enabling users to be identified is requested. Participation in these contests is entirely voluntary and the user has the choice of whether or not to disclose this information. The information requested generally includes contact details (last name, first name, email address, date of birth, country). We use this information to notify contest winners and award prizes, monitor site traffic or customize the site to send newsletters to participants. AUBE may use a third-party service provider to organize these contests. This company will not use our users’ information for any purpose other than the game. AUBE does not share the personal information provided through a competition with other third parties without informing the user in advance.

User rights

You may at any time exercise your rights under data protection laws, including (where applicable), the right of access, rectification, limitation, erasure, opposition (including refusing, at any time and at no cost, the processing of your personal data for prospecting purposes), the right to portability as well as the right to withdraw your consent. You are also entitled to lodge a complaint with a competent supervisory authority.

Limitation of the controller's liability

The website www.aube-collection.com may contain hypertext links to websites controlled and operated by third parties unrelated to AUBE. AUBE (a QUOVIS BV brand) cannot be held responsible for the content of these sites, nor for the personal data protection practices of these third parties.

AUBE (a brand owned by QUOVIS BV) cannot be held responsible for loss, corruption of data or identity theft, which may be caused in particular, but not exclusively, by the presence of viruses or computer attacks.

Cookies

This site uses cookies to improve your browsing experience.

The cookie identifies the user’s computer and enables the site to remember the user’s personal settings. Cookies are generally used for statistical purposes.

You can prevent the installation of cookies by adjusting your browser settings. However, please note that this generally results in the deactivation of certain features and functions of this site.

Once connected, a user ID will be assigned to the user, enabling anonymous Internet tracking on multiple devices (tablet, computer, phone, etc.).

No personal data is collected or linked to the user ID, and the user may object to the use of such cookies.

Update of this privacy policy

Last update: 22/10/2023

We may modify this Privacy Policy in order to comply with obligations under privacy legislation, or in order to adapt it to its practices. The user is therefore advised to consult it regularly for any changes and adaptations. Changes will be effective upon our posting of the amended privacy policy on www.aube-collection.com. Your use of this site following these amendments means that you accept the Privacy Policy as amended.

For further information, please contact us via the ‘Contact’ page of our website.