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Delivery

Standard delivery by DHL (free above €120), delivered within 3 to 5 working days.
Daytime delivery Monday to Friday.
You can track the delivery of your products by going to the “Order tracking” section. Please note that you will be redirected to the courier’s website, which we do not control.

Please note

Our aim is to deliver within the times mentioned above, however, delivery dates are not guaranteed as shipments are handled by third parties and are subject to local carrier holidays.

  • We will not be able to change the delivery address of orders following order confirmation.
  • If no one is present at the delivery address to accept delivery of the products, the carrier will leave a delivery notice in your letterbox.
  • Ownership and risk of loss of your products will pass to you when you take possession of them.
  • All products are shipped from Belgium.

We deliver only within the European Community, in : Austria, Belgium, France, Finland, Germany, Netherlands, Italy, Luxembourg, Portugal, Spain, Sweden (relay point only), Lithuania. Denmark (relay point only), Slovakia, Czech Republic, Croatia, Poland, Hungary, Slovenia, Greece, Bulgaria, Romania, Estonia, Latvia.

Please note that shipping costs vary according to the country of delivery.

We do not deliver to: United Kingdom, British Overseas Territories, Channel Islands, Livigno, Vatican City and Republic of San Marino, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, Gibraltar, Canary Islands, P.O. Boxes.